Hotel receptionist welcoming guests at the front desk

AI-NATIVE HOSPITALITY The AI-native Platform your hotel actually runs on.

Pre-check in, Front desk, Housekeeping, Revenue and the Guest's experience into one unified platform that thinks ahead, for independents, groups and boutiques alike.

  REAL-TIME SYNC · NIGHT AUDIT OPTIONAL  ✦  EVERY OTA, ONE CALENDAR  ✦  CHECK-IN FROM THE GUEST’S PHONE  ✦  GST + UPI BUILT IN  ✦  AI CONCIERGE · EN + हिन्दी  ✦  REAL-TIME SYNC · NIGHT AUDIT OPTIONAL  ✦  EVERY OTA, ONE CALENDAR  ✦  CHECK-IN FROM THE GUEST’S PHONE  ✦  GST + UPI BUILT IN  ✦  AI CONCIERGE · EN + हिन्दी  ✦    REAL-TIME SYNC · NIGHT AUDIT OPTIONAL  ✦  EVERY OTA, ONE CALENDAR  ✦  CHECK-IN FROM THE GUEST’S PHONE  ✦  GST + UPI BUILT IN  ✦  AI CONCIERGE · EN + हिन्दी  ✦  REAL-TIME SYNC · NIGHT AUDIT OPTIONAL  ✦  EVERY OTA, ONE CALENDAR  ✦  CHECK-IN FROM THE GUEST’S PHONE  ✦  GST + UPI BUILT IN  ✦  AI CONCIERGE · EN + हिन्दी  ✦ 
One screen.
Every decision already made.

Occupancy, Pricing, Housekeeping and Arrivals in a single view. The routine work is done before you open the app. You stay in charge.

LATEST UPDATE
PrimeGuest award card: Best AI Travel & Hospitality Solution of the Year 2026, Indian Travel & Technology Summit & Awards 2026
AWARDS

PrimeGuest Named Best AI Travel & Hospitality Solution of the Year 2026 at the Indian Travel & Technology Summit & Awards

Jury recognition for the AI-native hotel management platform comes as Indian hotels accelerate the adoption of AI across operations, revenue and guest experience.

Read more
Front Desk · Today Sample property · illustrative data
12 routine tasks handled · you saved ~2 hrs
Occupancy
92%
Arrivals
38
ADR
₹6,420
OTA sync
✓ Live
A. Sharma ×2 · Deluxe KingAuto check-in done
Ms. Meyer ×4 · Penthouse SuiteUpsell accepted +₹2,800
Room 214 · HousekeepingPrioritized
GUEST APP · LIVE
Yes! And a cot for the baby.
Done! Cot in 304 before you land. Cab at 2:15?
01 · Complete Hotel OS
One system for the whole hotel

Guests, operations and selling channels in one place. Your full digital stack, or it connects with the tools you already use.

02 · AI Helper
Ask it. It shows you, or does it.

Staff asks in plain language: find a booking, fix a rate.  Guests ask AI concierge directly for Breakfast options. The helper highlights the steps on screen or completes the task itself.

03 · Direct Channel Selling
Sell everywhere, no middleware

OTAs and direct bookings from one live calendar. No channel manager required; integrates with yours if you already use one.

Everything in the box.
From day one.

Start with the module you need or run the full stack. Everything shares one system, one record.

✓Complete Hotel OS: PMS, POS, Channel selling, Pricing, Guest app
✓AI Helper that trains your staff as they work
✓Direct channel selling, no channel manager needed
✓AI pricing built on demand, seasonality and competition signals
✓Real-time sync all day; night audit optional
✓Keeps working to a degree in low or unstable internet
✓Multi-property, one login
✓UPI payments and GST invoicing built in
✓Free setup, migration done by our team
✓API-first, connects cleanly to the rest of your stack
Built to be the best hotel PMS software for independent hotels

Most hotel management software was built for chains and retrofitted with AI later. PrimeGuest is an AI-native PMS from its first line of code, a single property management system for hotels that keeps front desk, revenue, housekeeping and the guest app on one live record instead of stitched-together plugins. That's why we built PrimeGuest as a genuine PMS for independent hotels first, then scaled it for groups, boutiques and resorts. It's why independent hotels, boutique properties and growing groups pick PrimeGuest as their cloud based hotel management system of choice: fewer logins, fewer reconciliations, one place that already knows what happened at 2am.

Every plan ships GST compliant invoicing, UPI collection and hotel PMS integrations for the OTAs, payment gateways and accounting tools you already run, so switching from your current hotel management software doesn't mean switching everything at once.

WHY HOTELS SWITCH
✓Rated among the best hotel PMS for setup speed, live in days not months
✓GST compliant billing and UPI reconciled automatically, no manual entry
✓Open API and pre-built hotel PMS integrations, not a closed box
✓Free migration from your current hotel management software
✓Multi-property owners run every hotel from one login and one dashboard
✓Self check-in and an AI concierge in English and Hindi cut routine front-desk calls
✓Keeps working through patchy or low internet, so the front desk never stalls
✓Real-time analytics on occupancy, ADR and RevPAR, explained in plain language
SOLUTIONS BY PROPERTY TYPE Built for how your property runs.
"
Legacy PMS digitized the paperwork. We’re removing it. PrimeGuest is AI-native from its first line of code, built to push what a PMS, and a hotel, can be.
A new generation of hospitality technology. See it on your own property in a live demo
Ready when
your guests are.
INDEPENDENTS✦GROUPS✦BOUTIQUES✦RESORTS✦VACATION RENTALS
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