Four tiers, from a single independent hotel to a multi-property portfolio. We're in an introductory pricing phase, so instead of a generic number that won't match your property, we quote a real one after a short call.
Everything a single property needs to run the desk on one system.
Independent hotels, guesthouses, villas & serviced apartments
For properties adding outlets, AI pricing and a real guest app.
Boutique hotels & growing independent properties
The full operating stack for a larger or multi-outlet property.
Larger independent hotels, resorts & casino hotels
One system, every property, one set of numbers.
Hotel groups, brands & chains, multi-property portfolios
Compare every tier
Every tier is cumulative: each one includes everything in the tier before it.
| Included | Foundation | Growth | Premium | Enterprise |
|---|---|---|---|---|
| Core operations | ||||
| Front Desk, housekeeping & billing | ✓ | ✓ | ✓ | ✓ |
| Direct booking engine | ✓ | ✓ | ✓ | ✓ |
| Channel manager (OTAs) | ✓ | ✓ | ✓ | ✓ |
| GST invoicing & UPI payments | ✓ | ✓ | ✓ | ✓ |
| Self check-in | ✓ | ✓ | ✓ | ✓ |
| Guest experience & AI | ||||
| AI Helper for staff | ✓ | ✓ | ✓ | ✓ |
| PrimeGuest Stay guest app | — | ✓ | ✓ | ✓ |
| AI Concierge for guests (EN/HI) | — | ✓ | ✓ | ✓ |
| Loyalty program (LMS) | — | — | ✓ | ✓ |
| Revenue & distribution | ||||
| Revenue AI / dynamic pricing | — | ✓ | ✓ | ✓ |
| POS (restaurant, bar, in-room) | — | ✓ | ✓ | ✓ |
| Custom rate & inventory rules | — | — | ✓ | ✓ |
| Back office & reporting | ||||
| Core reporting (occupancy, ADR, RevPAR) | ✓ | ✓ | ✓ | ✓ |
| Explained analytics | — | ✓ | ✓ | ✓ |
| Back Office & real-time reconciliation | — | — | ✓ | ✓ |
| HR: rosters & attendance | — | — | ✓ | ✓ |
| Owner dashboard (Hub) | — | — | ✓ | ✓ |
| Multi-property & scale | ||||
| Central Reservation System (CRS) | — | — | — | ✓ |
| Portfolio-wide rates & guest profiles | — | — | — | ✓ |
| Role-based, multi-property access | — | — | — | ✓ |
| API access & custom integrations | — | — | — | ✓ |
| Onboarding & support | ||||
| Free setup & data migration | ✓ | ✓ | ✓ | ✓ |
| Email support | ✓ | ✓ | ✓ | ✓ |
| Priority chat & WhatsApp support | — | ✓ | ✓ | ✓ |
| Dedicated onboarding specialist | — | — | ✓ | ✓ |
| Dedicated account manager & custom SLA | — | — | — | ✓ |
Why hotels choose PrimeGuest
The AI Helper and Revenue AI are built into the core, not a chatbot layered over old software. Every module gets smarter as your property runs on it.
One live system across your desk, guest app and channels. No servers to maintain, no version to update, and it keeps working through weak or unstable internet.
Tax-correct invoices and UPI payments are built in, not an add-on someone has to remember to configure at checkout.
We migrate your bookings, guest records and rate plans ourselves. No legacy-style implementation fee, at any tier.
Pricing FAQ
Contact us for
introductory pricing.
Tell us about your property and we'll reply within one business day with a real number for your tier, plus a couple of times for a live walkthrough. No setup fees, no migration charges, whichever tier you land on.