The routine is handled before you open the app: check-ins processed, housekeeping routed around late checkouts, rates repriced for the weekend surge. You review, adjust, approve. The system does the typing.
No download, no queue. Guests check in from the cab, ask questions at 2 AM in English or Hindi, unlock upgrades with one tap and pay by UPI, while the PMS updates itself behind every message.
Weddings, long weekends, Diwali, Conference season. The model watches demand and reprices every room type, then explains each change in plain language before or after it acts. You set the guardrails.
MakeMyTrip, Goibibo, Booking.com, Airbnb and your own booking engine share one live inventory. A booking anywhere updates everywhere in seconds, overbookings simply can't happen.
PrimeGuest never has to.
Every payment, check-in and rate change reconciles the moment it happens. Schedule an optional deep sync at your property's quietest hour, 3 AM or 3 PM, your call. The morning report is waiting on WhatsApp either way.
These are not features we added. They are what a PMS looks like when you design it after AI, not before.
Every payment, check-in and rate change reconciles the moment it happens. The night audit becomes optional, not a nightly ritual.
A full-system sync runs whenever your property is quietest. 3 AM or 3 PM, the hotel decides, not the software.
Opens from a link, works on any phone, speaks English and Hindi. No app store between you and your guest.
Every automated action is logged with its reasoning in plain language. You set the guardrails and can take over anytime.
Compliant invoices and instant UPI settlement at every touchpoint, designed in from day one, not added through plugins.
When a guest asks for a cot, housekeeping already knows. No integrations to break, because it was never two systems.
Built for India’s realities: core desk work keeps going to a degree through weak or unstable internet, then syncs when you’re back.
Run two villas or twenty hotels from one place, with shared guest profiles and portfolio-wide pricing. Something most PMSs simply can't do.
POS and operational modules included. And everything speaks API, so whatever else you run connects cleanly.
Others have decades of legacy to maintain. We started fresh, and it shows in the architecture.
Everyone logs into the same system, but each person lands on the work they touch most, and sees only what their role needs. Sensitive actions like refunds stay reachable but PIN-gated at the moment of use.
The first question of every shift, who is coming and who is unassigned, answered before the first click.
A priority-ordered room list, rush rooms first, in English or हिन्दी. Rooms turn faster, and new staff are productive from day one.
Prices are the product. The calendar opens first, with channels, pace and parity one click away.
Money owed is the morning question: the aging bar and overdue accounts come first, never the tape chart.
The day-end wizard opens on what needs fixing, and every fix deep-links straight into the record.
Four numbers, two alerts and a Close Day button on the phone, before the day begins.
Setup and migration are done by our team, free. Guests start checking in from their phones on day one.
Bookings, rates and guest history migrated by our team, not by yours.
OTAs, payments and your booking engine linked directly. No middleware.
The AI Helper trains your staff as they work, so day one is a working day.
your property.