PROPERTY MANAGEMENT SYSTEM

One PMS.Every kind of hotel.

PrimeGuest PMS is the AI-native, cloud-based property management system behind front desk, housekeeping, reservations, room and rate management, guest profiles, services, analytics and back office, all on one live record. Built for independent hotels, vacation rentals and villas, boutique properties, and mid-size to large hotel groups and chains.

Book a DemoSee All Modules
CLOUD BASEDAI NATIVEALL PROPERTY SIZESMULTI-PROPERTY, ONE LOGINUPI + GST NATIVEREAL-TIME SYNC
Image placeholder — PrimeGuest PMS dashboard screenshot
OVERVIEW

An AI-native, cloud-based PMS built for every property, not just one kind.

PrimeGuest PMS brings reservations, front desk, housekeeping, room and rate management, guest profiles, in-stay services, analytics and back office together in one connected, AI-native system. It is cloud-based from the ground up, so there is no on-premise server to maintain, and it is designed to scale from a single independent property to a multi-property hotel group without switching systems along the way.

Cloud based, always on

Manage your property from any device, anywhere, with no on-premise servers to run.

AI-native automation

Routine front desk, housekeeping and pricing decisions are handled and explained in plain language.

One live record

Front desk, housekeeping, rates and guest profiles read from and write to the same real-time record.

Multi-property ready

Run one hotel or a full portfolio of properties from a single login.

Built for India

UPI payments and GST-compliant invoicing are native to the system, not plugins.

Every property type

Independent hotels, vacation rentals, villas, boutique hotels, resorts and hotel groups, one platform.

BUILT FOR EVERY KIND OF PROPERTY

From one villa to a hundred hotels.

PrimeGuest PMS scales with your property, whether it is a single independent hotel, a vacation rental or villa, a boutique property, or a mid-size to large hotel group running the same system across every location.

Independent Hotels
Independent Hotels

Big-chain capability with independent control, at any property size.

Explore →
Vacation Rentals & Villas
Vacation Rentals & Villas

Self check-in, direct bookings and remote operations built in.

Explore →
Boutique Hotels
Boutique Hotels

A personal, tech-forward stay without a back office to match.

Explore →
Resorts & Casino Hotels
Resorts & Casino Hotels

Rooms, F&B, activities and revenue on one AI-native platform.

Explore →
Hotel Groups & Chains
Hotel Groups & Chains

Centralized rates, reservations and analytics for mid-size to large multi-property groups.

Explore →
Hostels
Hostels

Bed-level inventory, self check-in and channel sync built for hostels.

Explore →
EVERYTHING YOUR PROPERTY NEEDS

One system. Every module you run a hotel on.

Each module below is part of the same PrimeGuest PMS record, not a separate add-on. Explore any module for the full feature set, or book a demo to see them working together on data like yours.

MODULE 01
Front Desk

Run arrivals, departures and the whole day at the desk from one automated worklist, with self check-in and billing built in.

Automated check-in, check-out and room assignment
Real-time availability and folio management
GST invoicing and UPI payments built in
Self check-in links guests can use from their own phone
Image placeholder — Front Desk screenshot or property photo
Explore Front Desk →
MODULE 02
Housekeeping

Automated task routing keeps every room status live and turns rooms faster, without a whiteboard or a walkie-talkie relay.

Priority-ordered room lists for every attendant
Live room status synced with front desk and reservations
Works on any phone, in English or Hindi
Routes automatically around late checkouts and rush rooms
Image placeholder — Housekeeping screenshot or property photo
Explore Housekeeping →
MODULE 03
Reservations

Every booking from every channel lands on one live calendar, so availability, rates and guest records never fall out of sync.

Central reservation calendar across all channels
Group and block bookings without spreadsheets
Automatic sync with OTAs and your direct booking engine
No overbookings across connected channels
Image placeholder — Reservations screenshot or property photo
Explore Reservations →
MODULE 04
Room & Rate Management

Set room types and rate plans once, then let AI-assisted pricing adjust for demand, seasonality and events across every channel.

Room types and rate plans managed from one screen
AI-assisted dynamic pricing recommendations
Rate parity maintained automatically across channels
You set the guardrails, approve or automate changes
Image placeholder — Room & Rate Management screenshot or property photo
Explore Room & Rate Management →
MODULE 05
Guest Profile

A single, living guest profile carries stay history, preferences and every conversation across all your properties.

One profile per guest across every stay and property
Preferences and requests visible to every department
Full conversation and service history in one place
Powers personalization for repeat and loyalty guests
Image placeholder — Guest Profile screenshot or property photo
Explore Guest Profile →
MODULE 06
Services

Manage requests, amenities and in-stay services from one screen, with the PrimeGuest guest app on the other side of every conversation.

Requests and amenities tracked to completion
In-stay upsells and service charges post straight to the folio
Guest-facing app for requests, no app download required
Full visibility for front desk and service teams
Image placeholder — Services screenshot or property photo
Explore Services →
MODULE 07
Analytics & Reporting

Occupancy, ADR, RevPAR and channel performance in real time, explained in plain language instead of buried in a spreadsheet.

Real-time occupancy, ADR and RevPAR
Channel and source performance side by side
Portfolio-wide reporting for multi-property groups
Daily numbers delivered without a manual pull
Image placeholder — Analytics & Reporting screenshot or property photo
Explore Analytics & Reporting →
MODULE 08
Back Office

Accounting, GST and reporting that reconcile in real time, with an optional night audit instead of a nightly ritual.

GST-compliant accounting and reporting
Real-time reconciliation, night audit optional
Centralized back office across multiple properties
Exportable records, your data is never locked in
Image placeholder — Back Office screenshot or property photo
Explore Back Office →
WHY AI-NATIVE MATTERS

Not a legacy PMS with AI added on top.

These differences are not features we added later. They are what a property management system looks like when it is designed around AI and the cloud from the first line of code, instead of retrofitted onto decades-old architecture.

END OF DAY
A night audit closes the books at midnight.
Real-time reconciliation all day. Night audit is optional.
AUTOMATION
Rule engines you configure and babysit.
Decisions made inside your guardrails, explained in plain language.
SCALE
Separate logins and setups per property.
One login for one hotel or a full portfolio.
PAYMENTS
Card gateways bolted on through plugins.
UPI and GST-compliant invoicing built in from day one.
See the full PrimeGuest platform →
PMS FAQ

Questions hoteliers ask before switching PMS.

Straight answers on what an AI-native, cloud-based PMS actually means for independent hotels, vacation rentals and villas, and multi-property hotel groups. For everything else, see the full FAQ.

A hotel PMS is the core software a property uses to manage reservations, front desk operations, housekeeping, rates, billing and guest records from one system, instead of tracking them across spreadsheets, a booking calendar and a separate accounting tool.

PrimeGuest was built with AI as part of the foundation, not bolted on afterward. Routine front desk, housekeeping and pricing decisions are handled automatically and explained in plain language, and every module, from reservations to rates to guest profiles, shares the same live record instead of syncing through separate integrations.

Yes. PrimeGuest runs in the browser and on the phones your team already carries, with no on-premise servers or dedicated hardware to install or maintain. It is also connection-tolerant, so core desk work keeps going through weak or unstable internet and syncs once you are back online.

Yes. PrimeGuest gives independent properties the same reservation, revenue and guest-experience tools larger chains use, without a months-long implementation project. Setup and data migration are handled by the PrimeGuest team at no cost.

Yes. PrimeGuest supports self check-in, remote operations and direct bookings for vacation rentals, villas and serviced apartments, using the same front desk, housekeeping and rate management modules built for hotels.

Yes. PrimeGuest runs one property or a full multi-property portfolio from a single login, with centralized rates, reservations, guest profiles and reporting across every property a group operates.

Yes. Reservations from every connected OTA and your own direct booking engine land on one live calendar, so there is no separate channel-manager subscription to reconcile and no risk of overbookings across channels.

GST-compliant invoicing and UPI payment collection are built into the PMS itself and reconcile against the guest folio in real time, rather than being added through third-party plugins.

No, not by default. PrimeGuest reconciles payments, check-ins and rate changes in real time throughout the day, so a formal night audit becomes optional rather than a nightly requirement. Properties that still want one can run it at whatever hour suits them.

It depends on your property size and data, but the PrimeGuest team handles migration, including bookings, guest history and rate plans, so properties do not have to close the desk to switch. You will see the plan and timeline in your demo before you commit.

See PrimeGuest PMS on data like yours.

Whether you run one independent hotel, a portfolio of vacation rentals and villas, or a multi-property hotel group, book a live walkthrough of the PMS running on data like yours.

hello@primeguest.io·primeguest.io
Book a Demo →