ABOUT PRIMEGUEST

The future of hospitality,built from scratch.

Cloud10hospitality is a new-generation technology company for the hotel industry. Our team includes the builders of the world's first channel manager and India's first real-time online booking platform. We're not retrofitting AI onto decades-old systems. We're rethinking, from zero, what property management should be when software can finally think ahead.

PrimeGuest is the result: an AI-native PMS and guest app born as one product. Real-time sync instead of midnight closings, a concierge that never sleeps, pricing that reads India’s calendar, and one belief underneath it all: technology should make every stay feel effortless.

01 Hospitality is human. Admin isn't. Automate the paperwork; give the hours back to guests.
02 Built for India, ready for anywhere. GST, UPI, Hindi + English, OTA reality, first-class, not bolted on.
03 You stay in charge. AI does the routine and explains itself; every guardrail is yours.

Our Leadership

Led by hospitality veterans building the AI-native future of hotel operations.

“Great hospitality starts with great people. So does great technology.”
Udai Singh Solanki, Founder & CEO of PrimeGuest
Founder & CEO

Udai Singh Solanki

Founder & CEO, PrimeGuest (Cloud10 Hospitality Pvt. Ltd.)
Based in Kolkata and Jaipur, India linkedin.com/in/solanki(opens in a new tab)

Udai Singh Solanki is the Founder and CEO of PrimeGuest, the AI-native hotel management platform from Cloud10 Hospitality Pvt. Ltd. He is a hospitality technology pioneer with more than 25 years in hotel distribution and revenue management. As an engineer, he built some of the industry’s earliest rate-shopping and channel management systems, the RateTiger platforms that helped define how hotels sell rooms online today.

  • 25+ yearsin hotel distribution & revenue
  • 450+channel & technology partners
  • 2001–04built RateTiger Shopper & Channel Manager

Pioneering Hotel Distribution Technology

Udai was building channel management and rate intelligence tools before those terms became standard in hotel technology.

  • RateTiger Shopper (2001–02): One of the first real-time hotel rate-shopping tools. It gave hotels visibility into competitor pricing across online travel agencies (OTAs), a capability that is now standard in hotel revenue management.
  • RateTiger Channel Manager (2003–04): One of the world’s first dedicated hotel channel managers. It let hotels manage rates, inventory, and availability across OTAs and distribution channels from a single interface, laying the groundwork for today’s OTA distribution ecosystem.

Global Leadership at eRevMax

These platforms became the technology core of RateTiger. Udai served as Managing Director and Chief Technology Officer of eRevMax, RateTiger’s parent company, for more than two decades, and built it into a global travel technology business.

Under his leadership, RateTiger grew into a complete hotel distribution and revenue suite, covering the channel manager, booking engine, rate shopper, metasearch management, and GDS connectivity. The suite served thousands of hotels through more than 450 channel and technology partners. It ran on ISO 27001-certified and PCI DSS-certified, GDPR-compliant infrastructure.

Building PrimeGuest

Today Udai leads PrimeGuest, a cloud-based hotel management platform built from the ground up around artificial intelligence, rather than AI retrofitted onto legacy software. PrimeGuest brings the core parts of running a hotel into one real-time system: a cloud property management system (PMS), a channel manager, a booking engine for commission-free direct bookings, GST-compliant billing and UPI payments, and a guest app with an AI concierge. It serves independent hotels, boutique properties, resorts, and multi-property groups.

Strategic priorities under Udai’s leadership:

  • AI-powered revenue management: Dynamic pricing based on demand, seasonality, and competitor rate signals, which helps hotels improve occupancy, ADR, and RevPAR.
  • Direct, no-middleware distribution: Live connectivity to Booking.com, Expedia, Agoda, MakeMyTrip, Airbnb, and the PrimeGuest booking engine from one availability calendar. This protects rate parity and prevents overbookings.
  • AI-native operations: An AI concierge, contactless self check-in, and real-time sync across the property, built for Indian hospitality (GST, UPI, Hindi and English) and for global operators.

Industry Standing

Udai’s career spans the full arc of modern hotel technology. He helped create core distribution categories, led a global hotel technology company, and is now building an AI-native platform for the next generation of hoteliers. He works with hotel owners and operators across India and internationally. His strengths are deep engineering expertise, long-standing hospitality domain knowledge, and a consistent record of turning emerging technology into products that hotels adopt at scale.

Building the future of hospitality, together.
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The platform at a glance

Every PrimeGuest module, organized by the job it does for your hotel. Explore any of them below.

RUN THE HOUSE
FILL THE HOUSE
DELIGHT THE GUEST
MIND THE BUSINESS

Let's talk about
your property.

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Frequently asked questions

About PrimeGuest, Cloud10 Hospitality and our founder.

Who is Udai Singh Solanki?

Udai Singh Solanki is the Founder and CEO of PrimeGuest (Cloud10 Hospitality Pvt. Ltd.). He is a hospitality technology pioneer with more than 25 years of experience who created RateTiger Shopper and RateTiger Channel Manager, and he previously served as MD & CTO of eRevMax.

What did Udai Singh Solanki create?

He engineered RateTiger Shopper (2001–02), one of the first real-time hotel rate-shopping tools, and RateTiger Channel Manager (2003–04), one of the world's first dedicated hotel channel management platforms.

What was his role at eRevMax?

Udai served as Managing Director and Chief Technology Officer of eRevMax, the parent company of RateTiger, for more than two decades. During that time he grew RateTiger into a global hotel distribution and revenue suite serving thousands of hotels through more than 450 channel and technology partners.

What is PrimeGuest?

PrimeGuest is an AI-native, cloud-based hotel management platform from Cloud10 Hospitality Pvt. Ltd. It combines a property management system (PMS), channel manager, booking engine, GST-compliant billing, UPI payments, and an AI concierge in one real-time system.

What makes PrimeGuest AI-native?

PrimeGuest was designed around artificial intelligence from the start, rather than adding AI features to legacy hotel software. AI supports its revenue management, dynamic pricing, guest communication, and day-to-day operations.

Which OTAs does PrimeGuest connect to?

PrimeGuest distributes directly to leading online travel agencies, including Booking.com, Expedia, Agoda, MakeMyTrip, and Airbnb. All channels are managed from a single live availability calendar, without third-party middleware.

Who is PrimeGuest built for?

PrimeGuest serves independent hotels, boutique properties, resorts, and multi-property hotel groups in India and internationally.

Does PrimeGuest support Indian hotel requirements?

Yes. PrimeGuest supports GST-compliant invoicing, UPI payments, and both Hindi and English, while remaining suitable for hotel operators worldwide.

Where is Udai Singh Solanki based?

Udai is based in Kolkata and Jaipur, India, and travels across India and internationally to work with hoteliers and industry partners.

How can I connect with Udai Singh Solanki?

You can connect with Udai on LinkedIn at linkedin.com/in/solanki (opens in a new tab).